How we can help you

Can I delete my account ?

thomas2023-10-24T13:45:59+02:00You can request cancellation by contacting our Customer Service Department via the contact form, as it is not possible to cancel it yourself. Remember to indicate the email provided at registration so that we can verify that it is a truthful request.

Forgotten password, how to do it?

thomas2023-10-24T13:44:40+02:00If you have forgotten your password, click on the "forgot password" link and enter your e-mail address. We will immediately send you the email to create a new one.

What if I don’t receive the registration confirmation email?

thomas2023-10-24T13:43:11+02:00It is possible the email address typed in is incorrect and as a result we cannot deliver the registration confirmation email. Please re-register or contact us via the contact form.